Last Updated: May 15, 2025
Welcome to No Hassle Pros! We are committed to protecting your privacy and handling your personal information with transparency and respect. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our online services, or interact with us. We aim to comply with the General Data Protection Regulation (GDPR) and the most stringent U.S. state privacy laws, including those in California (like the CCPA/CPRA), Virginia, Colorado, Utah, and Connecticut.
Our core promise is that we will not sell your personal information/leads, and we won’t hound you with calls and emails from pushy salespeople. Everything moves at your pace and direction.
1. Who We Are
No Hassle Pros (“we,” “us,” or “our”) provides roof repair, replacement, and gutter services primarily through an online platform. Our goal is to offer quality service and professionalism while respecting your privacy.
2. What Information We Collect
We collect information that helps us provide and improve our services. This may include personal identifiers (name, email, phone, address), property information, communications, website usage information, transaction information, and information you voluntarily provide. Payment processing is handled by Stripe. We do not store full credit card numbers.
3. How We Use Your Information
We use personal information to provide services, improve the site, support customers, send project updates at your pace, meet legal duties, and keep our promise not to sell leads.
4. How We Share Your Information
We do not sell your personal information. We share it only with service providers who help us operate, when the law requires it, in a business transfer, or with your consent. We may share your information with other third parties only when we have your explicit consent.
5. Your Privacy Rights
Depending on where you live, you may have rights to know, correct, delete, restrict, export, or object to processing of your personal information, and to not be discriminated against for exercising those rights. Contact us to use them. We may need to verify your identity.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information. No internet transmission is completely secure.
7. Data Retention
We keep personal information only as long as needed for the purpose it was collected, including legal, accounting, and dispute needs, then delete or anonymize it.
8. Cookies and Tracking Technologies
The site may use essential cookies and, if you opt in, preference, statistics, or marketing cookies. You can change that choice in the consent banner. Statistics and marketing tags load only after you accept those categories.
9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
10. International Data Transfers
No Hassle Pros primarily operates in Pennsylvania, United States. If you access the services from outside the United States, your information may be processed there.
11. Changes to This Privacy Policy
We may update this policy. Material changes will be posted on this page with a new “Last Updated” date.
12. Contact Us
No Hassle Pros
Online-Based Service
nohasslepros@gmail.com
Mailing address: 511 Joseph St., Norristown, PA 19403.